Knowledge Base

brzy Send is a photo-first email marketing platform designed for service providers and small businesses. It makes sending beautiful, professional emails as simple as snapping a photo and typing a few words.

Unlike traditional email tools that require design skills, templates, and hours of learning – brzy Send focuses on speed, simplicity, and results.

brzy Send was built for service and product providers – the people who keep our communities running:

• Barbers, hair stylists, and salon owners
• Bakers, chefs, and food truck operators
• Photographers, florists, and event planners
• Contractors, landscapers, and home service pros
• Boutique owners and artists

If you do great work and want an easy way to stay in touch with customers – brzy Send is for you.

1. Set up your profile – Add your business name, logo, and contact info.
2. Build your email list – Share your personalized signup page or QR code flyer.
3. Create an email – Upload a photo, add a subject line, and write a quick message.
4. Send or schedule – Hit send now or schedule for later.
5. Track your results – See who opened, clicked, and replied.

That's it. No design degree required.

Your profile is the foundation of your brzy Send experience. Here's how to get started:

1. Navigate to Settings from your dashboard
2. Upload your business logo or profile photo
3. Enter your business name and your name
4. Add your business email and phone number
5. Select your business category
6. Add a brief description of your services

This information appears on your signup page and in your email headers.

Keep your contact information current so customers can always reach you:

• Go to Settings → Profile
• Update your email, phone, or address
• Toggle visibility for email and phone on your signup page
• Click Save Changes

Changes take effect immediately across your signup page and emails.

Every brzy Send user gets a personalized signup page where customers can subscribe to your email list.

Your page includes:

• Your business name and logo
• Your business category
• Optional contact information
• A simple email signup form

Find your signup page link on your dashboard or in Settings.

The more places you share your signup page, the faster your list grows:

• Add the link to your Instagram bio
• Include it in your email signature
• Share it on Facebook and other social media
• Add it to your website
• Include it on business cards and receipts

Create a printable QR code flyer that links directly to your signup page:

1. Go to QR Designer from your dashboard
2. Upload your logo and customize colors
3. Add your business name and choose fonts
4. Download your PDF
5. Print and display at your location

Customers scan the QR code with their phone and go straight to your signup page.

Sending an email with brzy Send is simple:

1. Click Create Email from your dashboard
2. Choose a template layout
3. Upload one or more photos
4. Write your subject line
5. Add your message (keep it short and friendly)
6. Preview your email
7. Select recipients and send!

brzy Send templates are designed to showcase your work:

• Single Photo – Perfect for featuring one standout image
• Before & After – Show transformations side by side
• Gallery – Display multiple photos in a grid

Each template is mobile-optimized and looks great in any email client.

Stuck on what to write? Tuck, our AI writing assistant, can help:

1. Click the AI Remix button in the email editor
2. Tuck will suggest engaging copy based on your business
3. Edit the suggestions to match your voice
4. Keep what works, change what doesn't

Tuck is there to spark ideas – you're always in control.

Plan ahead by scheduling emails for later:

1. Create your email as usual
2. Instead of Send Now, click Schedule
3. Pick your date and time
4. Confirm your schedule

Your email will be sent automatically at the scheduled time. You can edit or cancel scheduled emails from your dashboard.

The brzy Inbox is one of our most powerful features – and it's something most email marketing tools don't offer.

When customers reply to your emails, their responses come directly to your brzy Inbox. You can:

• Read and reply to customer messages
• Keep conversations organized by contact
• Turn email replies into bookings, sales, and relationships

No more "do not reply" emails. brzy Send makes email a two-way conversation.

Build your email list by adding contacts:

• Signup Page – Customers subscribe themselves
• Manual Entry – Add contacts one by one from the Contacts page
• CSV Import – Upload a spreadsheet of existing contacts

All contacts receive a confirmation email to verify their subscription.

Tags help you organize and segment your contacts:

• Create tags like "VIP," "New Customer," or "Event Attendee"
• Assign multiple tags to any contact
• Filter your list by tag when sending emails
• Send targeted campaigns to specific groups

Contacts can unsubscribe at any time using the link in your emails. You can also:

• Remove contacts manually from the Contacts page
• View unsubscribed contacts separately
• Keep your list clean and engaged

Track how your emails perform:

• Delivered – Emails that reached the inbox
• Opened – Recipients who opened your email
• Clicked – Clicks on links or buttons
• Replied – Responses in your brzy Inbox

View analytics for individual campaigns from your dashboard.

See how your signup page is performing:

• Total page views
• New signups over time
• QR code scans

Use this data to understand which channels are driving the most subscribers.

brzy Send handles the technical side of email delivery so you don't have to:

• Emails are sent from verified, authenticated servers
• We manage SPF, DKIM, and DMARC records
• Bounces and complaints are handled automatically
• Your sender reputation is protected

Just write your email and hit send – we take care of the rest.

Sending limits depend on your plan:

• Starter – 500 emails per month
• Pro – 2,500 emails per month
• Growth – 10,000 emails per month

View your current usage on your dashboard. Need more? Upgrade anytime.

brzy Send offers simple, transparent pricing:

• Monthly and annual billing options
• 30-day free trial on all plans
• No hidden fees or setup costs
• Cancel anytime

Visit our Pricing page for current plan details.

Manage your payment details easily:

1. Go to Settings → Subscription
2. Click Manage Subscription
3. Update your card or payment method
4. Changes apply to your next billing cycle

If your platform or service needs a simple, photo-first email solution for your users, brzy Send can integrate seamlessly to enhance your offering.

We work with:

• Point-of-sale and booking systems
• Business management platforms
• Industry-specific software providers
• Franchise and multi-location businesses

Contact us to explore partnership opportunities.

Earn recurring commissions by sharing brzy Send with your audience:

• Generous recurring commissions
• Perfect for creators, consultants, and educators
• Marketing materials and support provided
• Track your referrals and earnings

Contact us to join our affiliate program.

Need help? We're here for you:

• Email us at support@brzysend.com
• Use the Contact form on our website
• We typically respond within 24 hours

Emails not sending?

• Check that you have active subscribers
• Verify your email hasn't exceeded sending limits
• Ensure your account is in good standing

Not seeing new subscribers?

• Subscribers must confirm their email address
• Check your Contacts page for pending confirmations

Images not displaying?

• Use high-quality JPG or PNG files
• Keep file sizes under 5MB
• Avoid special characters in file names

Great subject lines get your emails opened:

• Keep it short (40-50 characters)
• Create curiosity or urgency
• Be specific about what's inside
• Avoid ALL CAPS and excessive punctuation!!!
• Personalize when possible

Examples: "Fresh cuts available this week" • "Your before & after is ready" • "New menu items just dropped"

Finding the right frequency depends on your business:

• Minimum: Once a month to stay top of mind
• Sweet spot: 2-4 times per month for most businesses
• Maximum: Weekly (unless you have a lot of new content)

Consistency matters more than frequency. Pick a schedule and stick to it.

Turn your emails into bookings and sales:

• Show your work – Photos sell better than words
• One clear call-to-action – Don't overwhelm readers
• Create urgency – Limited spots, seasonal offers
• Make it easy to respond – Tell them exactly what to do
• Follow up – One email rarely closes the deal

Your privacy matters to us. Our Privacy Policy explains:

• What information we collect and why
• How we protect your data
• Your rights regarding your information

Read our full Privacy Policy.

Our Terms of Service outline:

• Acceptable use of brzy Send
• Your responsibilities as a user
• Our obligations to you

Read our full Terms of Service.